The Sales associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.

DUTIES

• Smile and greet all clients with a positive attitude.

• Keep a smart personal image (uniform, hygiene, make-up, etc).

• Analyze suitable colors, cuts and designs for client.

• Detect client’s needs and always offer an option for purchase to clients. Analyze suitable colors, cuts and designs for client Advising according to her style.

• Suggest suitable alternatives for unavailable product without letting down the client’s expectations.

• Assist client needs whether in changing rooms or in the section and pick up after them.

• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.

• Ensure smooth and efficient receiving process of items/shipments.

• Organizing daily stock room, physical and electronic inventory as required, reporting broken alarms.

• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.

• Replace sales (lists, replenishment, manual restocking).

• Assist/involved in Display whenever necessary (hanger, folding).…

• Handle cash register and transactions with the customers in an effective and accurate manner as required (answer the phone, size changes, catalogue references, etc).

RULES & REGULATIONS

• Knowing all the internal rules & regulations of the company with all the technical and administrative details.

• Make sure that all the team is well informed about any modification or update done in the guidelines.

REQUIREMENTS

• Experience in retail is a must

• Age between 25 & 40