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Depechemode Fashion Boutique

Job Description

Female Sales Associate

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results. 

Rules and Regulations:

  • Aware of all the internal rules & regulations of the company with all the technical and administrative details
  • Make sure that all the team is well informed about any modification or update done in the guidelines

Duties:

  • Smile and greet all clients with a positive attitude
  • Keep a smart personal image (uniform, hygiene, make-up, etc)
  • Analyze suitable colors, cuts and designs for client
  • Detect client’s needs and always offer an option for purchase to clients. Analyze suitable colors, cuts and designs for client Advising according to her style
  • Suggest suitable alternatives for unavailable product without letting down the client’s expectations.
  • Assist client needs whether in changing rooms or in the section and pick up after them.
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
  • Replace sales (lists, replenishment, manual restocking).
  • Assist/get involved in Display whenever necessary (hanger, folding).…
  • Handle cash register and transactions with the customers in an effective and accurate manner as required (answer the phone, size changes, catalogue references, etc).


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We’re always looking for talented team members. Bring your passion and join our fashionable environment where creativity, teamwork, customer focus, and initiative are rewarded.
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